• Claims Procedures
• Appoint T&j as Consultant
• Provide T&j With Documents as Required by Them In The Link Email Provided
• Provide T&j With any Additional Documents/information Relating To Claim, As and When Required By Them
• For Loading/discharging Liquid/dry Bulk Ships In Indian Ports
• Appoint T&j as Consultant
• Provide to t&j with copy of charter party/fixture note relevant to the ship/shipment
• Follow through charterer agent in respective port in india as per process given by t&j
• Complete shipment and through charterer agent in respective port in india as per advice of t&j complete statement of facts(sof) and laytime statement for relevant ship/shipment
• In the event of any claim arising in the shipment-provide to t&j relevant.

Claim Documents For Processing For Settlement

Insurer To Ensure The Following:

• take measures as may be reasonable as possible for the purpose of minimizing a loss.
• remove cargo from wet package.
• ensure to keep damaged cargo aside pending insurer’s decision if a survey is required.
• to assist/cooperate in the reworking/ reconditioning/ repacking/ testing/ repairs etc of the cargo that is damaged/affected.
• to assist in the salvage sale.
• ensure that all rights against carriers, bailees or 3rd parties are properly preserved.
• Supporting Documents For The Claim Process:

Supporting Documents For The Claim Process:

• Submit The Following Documents For Your Claim:
• Insurance certificate/policy
• Commercial invoice
• Packing list
• Bill of lading/airway bill with terms and conditions on the reverse side
• Survey report or other documentary evidence to show the extent of the loss or damage
• Delivery note/receipt/order
• Correspondence exchanged with the carriers and other parties regarding their liability for the loss or damage.
• Other documents may be requested, if applicable:
• Replacement quotations
• Claim bill
• Cargo manifest
• Container damage report
• Written confirmation of non-delivery from carrier
• Police statement/report for theft/hijack cases

Claims Process For Marine Cargo

• a) Notify
• Notify your intermediary or t&j immediately of any occurrence that may require a claim.
• Give notice in writing to the carriers or other bailees within 3 days of the delivery of cargo if the loss or damage was not apparent at the time of delivery.
• b) Survey Call
• Call for survey immediately and request the carrier or other bailees for joint survey
• For imports, contact your broker/agent or t&j
• For exports, contact the survey agent stated in the insurance certificate/policy
• c) Mitigate loss
• Take all practical steps to mitigate the loss or damage
• d) Report to Police
• Report to police immediately (within 24 hours) in case of theft, burglary or damage.
• e) Examine the goods
• Take photos of the damaged goods, if applicable, do not dispose the damaged goods
• To clause delivery receipts where goods are received in doubtful condition.
• When delivery is made by container, to ensure that the container and its seal are examined immediately.

Pre-inspection And Loss Adjustment Of General And Motor Nsurance Claims

• Special Consultancy Work Involves:
• Pre-risk inspection and loss adjustment of general insurance claims, including, property, marine cargo, motor, construction and mining equipment for all major insurance companies and brokers.
• Managing motor claims, interacting with finance & underwriting departments ensuring smooth operations and disbursement of claim.
• Micromanaging verticals. Disposal of salvage wrecks and maintenance of salvage register.
• Pursuing any claim for cargo loss/mishandling/demurrage if any. Work guarantee.
• Our work for claim settlement is quick, time bound and result oriented for well-founded and genuine claims. We do not handle non genuine claims.